Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account Information: Name, email address, and password when you register.
• Usage Data: Information about how you interact with our platform, including strategy data, trading activity, and feature usage.
• Payment Information: Billing details processed securely through our payment providers. We do not store full card numbers.
• Device & Log Data: IP address, browser type, operating system, and access timestamps.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage trends to enhance user experience
• Detect and prevent fraudulent or unauthorized activity

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With vendors who perform services on our behalf (e.g., payment processing, hosting, analytics).
• Legal Requirements: When required to comply with applicable law or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is encrypted in transit using TLS and at rest using AES-256 encryption.

5. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our service may not function properly.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your personal data
• The right to rectify inaccurate personal data
• The right to request deletion of your personal data
• The right to object to or restrict processing of your data
• The right to data portability

To exercise any of these rights, please contact us at privacy@traderoid.com.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@traderoid.com or visit our Contact page.